Frequently Asked Questions

Have a question that hasnt been answered here? Feel free to get in touch and friendly staff will be happy to answer your question.

  • Are harsh chemicals in the products you use?

    Absolutely not! Not only are harsh chemicals bad for your pet, they also damage the environment. Our treatments do not contain soaps, harsh detergents, SLS or SLES, parabens or petro chemicals.

  • How do to make a booking?

    • Booking is super simple, review our Dog Grooming Services to see what is included with each grooming package or call us on (02) 6100 7745 to have a chat about your dog’s grooming requirements and to book an appointment, we’re always here to help :)

  • Can I bring along a giant breed?

    We love giant breeds, but unfortunately due to equipment limitations in our studio we're unable to groom giant breeds at this time. 

  • How much will it cost?

    • Prices are confirmed after our staff have concluded a consultation with the dog and owner present. Any prices quoted over the phone or website are indicative and are subject to change. Prices for washing and full grooms are influenced by size of dog and the length/condition of the coat. We reserve the right to charge extra for de-matting however all extra charges are subject to owners approval before proceeding. Call us to discus your grooming requirements today. 

  • Drop off and Pickup

    Dropping your dog off at Snip Dog is super easy, visit us at 102 Knoke Ave Gordon, come up the driveway and turn right at the stairs and walk straight into our studio where you'll be greeted by our friendly staff. During your dogs stay, they'll receive lots of cuddles and love whilst being treated like one of our own :)  On arrival we will assess your dogs condition and confirm pricing and discuss what will be involved during their stay. Typically a grooming appointment will last around 3 hours, we'll give you a call once your precious doggo is ready to return home feeling relaxing, looking all dapper and smelling super fresh :)

  • What are your opening hours?

    • Monday - Closed
    • Tuesday - 8:00AM - 4:00PM
    • Wednesday - 8:00AM - 4:00PM
    • Thursday - 8:00AM - 4:00PM
    • Friday - Closed
    • Saturday -8:00AM - 4:00PM
    • Sunday - Closed
  • Do you offer a seniors discount?

    Unfortunately we don't offer a seniors discount at this stage, however we have a free pick-up and drop-off service for seniors card holders to take the stress out of grooming day.

  • Are there any risks with grooming my dog?

    Snip Dog employs extensive safety and sanitary precautions to ensure your pets safety and health. Although we go to great lengths to prevent common side effects of grooming, some pets may experience including but not limited to: razor burn, exposure of the quick, reactions to flea treatments and de-shedding dip treatments, hair splinters, and sharp nails after clipping. Our staff are fully qualified in dog first aid and are able to treat any side affects in the extremely unlikely event of occurrence.